Sage Microsystems, Inc.® was founded in 1986
and is a leader in providing point-of-sale business management solutions to the automotive services industry. Sage Microsystems' success is directly attributed to our relentless focus on the needs of our customers
and our ongoing reinvestment in product research and development of leading-edge solutions to meet the needs of this ever-evolving marketplace.
MISSION:
Throughout our eighteen-year history, Sage Microsystems has focused exclusively on meeting the needs of the automotive services industry.
Guided by a strong, forward-thinking management team with a proven track record in the industry, we continue to focus our efforts towards meeting the needs of our customers by developing products and services that will enable our customers to service more cars, more efficiently, at a higher per-ticket average, while attaining the absolute highest levels of customer satisfaction.
Perhaps more importantly, our ongoing development efforts are equally focused on meeting the needs of the ultimate end-user - our customers' customers.
At Sage, we realize that these factors are the keys to profitability and long-term success.
Perhaps more importantly, our ongoing development efforts are equally focused on meeting the needs of the ultimate end-user - our customers' customers. Today's oil change customers are influenced by your image and credibility and by the information you make available to them. Clean professional presentations, based on customer's complete service histories and actual manufacturer's specifications, build confidence in your staff and your center. Confidence builds customer loyalty.
The ability to easily access, exchange and analyze accurate information is critical to the success of automotive service operations of any scale. The ability to access meaningful business information in a timely manner is what enables Sage customers to make their operations more efficient, more profitable, and more focused on meeting the needs of their customers.
HISTORY:
Sage's trademark has been 'ease-of-use'. From the early days in this industry, it has been clear that the operators in the fast lube centers needed quick, reliable and easy to use computer systems.
It's no secret that automating daily work processes directly improves the availability, quality and value of critical business information.
Sage's legacy DOS-based products offered a Sage-manufactured keyboard to solve this problem. All services, coupons, discounts and payment choices were printed on lighted keys on the keyboard.
This significantly reduced operator anxiety and increased speed and accuracy.
In 1998, Sage committed to a total system re-write to take full advantage of the Microsoft Windows suite of products and to be able to incorporate touchscreen technology.
Sage's current Windows-based QuickTouch products take advantage of touchscreens and large colorful on-screen buttons. Operators simply 'touch' the screen to process customers. Our industry has now joined the general retail and hospitality industries in using this critical technology. As our customers have upgraded to our QuickTouch systems, they all agree that this is a huge step forward regarding ease-of-use.
This commitment to full-featured and easy-to-use solutions is the primary reason that Sage Microsystems has successfully completed over 1500 system installations to date.
